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Questions about Dayora? Need support? Want to share feedback? We'd love to hear from you.
Response time
We typically respond within 24 hours on business days. Premium users receive priority support.
Common questions
Most questions are answered in our documentation. Check there first for the fastest help.
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How we can help
Technical support
Having trouble with your account, app functionality, or experiencing bugs? Our support team can help troubleshoot issues, reset passwords, and guide you through features. We typically respond to technical support requests within 24 hours.
Billing questions
Need help with subscriptions, payment methods, or account upgrades? We can assist with billing inquiries, refund requests, and explain our pricing plans. Premium users receive priority support for billing matters.
Feature requests
Have an idea for improving Dayora? We love hearing from our community about new features, improvements, or ways we can better serve your journaling needs. Your feedback directly influences our product roadmap.
General inquiries
Questions about how Dayora works, privacy and security, partnerships, or press inquiries? Feel free to reach out for any questions not covered in our documentation or blog articles.
Need immediate help?
For urgent technical issues or account problems, email us directly at human@dayora.ai with "URGENT" in the subject line. We prioritize urgent requests and aim to respond within a few hours during business hours.
Before reaching out, you might find answers in our blog articles, feature documentation, or by checking our status page for any known service issues. Many common questions are covered in our comprehensive guides on AI journaling, voice journaling, and getting started with Dayora.